Crisis
Communication

When the stakes are high, public interest is particularly intense: there is an increased need for communication.

To protect your reputation and build trust, we ensure rapid and professional crisis communication. Individual mistakes are forgiven, but poor crisis management is not. Whether it's restructuring, cyberattacks, hostile takeovers, or employee misconduct—we provide immediate and efficient support with crisis PR.

The experts at Gaisberg Consulting have contributed significantly to the positive resolution of difficult situations in numerous crisis cases. We are at your side when the going gets tough and a storm of outrage threatens. And we prepare you specifically for potential crisis situations so that you can cope in an emergency – for example, with training courses or manuals and guidelines.

Contact our crisis communication experts.

To the experts

Financial market communication and M&A

At the interface with the financial market, communication requirements are particularly high. Thorough preparation, creating legal certainty, and taking ad hoc obligations into account are essential. Communication in special situations is our area of expertise: we provide support with communication strategies for mergers and acquisitions (M&A), legal disputes, or changes in management.

Sounds familiar?

Restructuring

Having to let employees go is always a painful process, but sometimes it is necessary to secure the future of the company. Based on our many years of experience, we will guide you reliably through this emotionally challenging situation. We act as a sparring partner for your communication strategy, create a communication plan for the big day, and prepare all the necessary documents to protect your reputation as best as possible, even during this delicate phase.

Cyberattack

More than ever, companies are dependent on digital working methods – which increases the risk of hacker attacks. Thanks to our many years of experience and collaboration with cybercrime specialists, we can quickly define the necessary communication steps and put them into action.

Neighborhood communication

As directly affected stakeholders, communication with neighbors is becoming increasingly important. We support you in communicating objectively in emotional situations – whether it's protests against a planned expansion, incidents in operations, or the implementation of large infrastructure projects.

Overview of services

24/7 support in the event of a crisis

Strategic consulting

Development of communication plans

Risk analysis and assessment

Stakeholder analysis

Press spokesperson function

Development of wording

Media and camera training

Live simulation (crisis simulator)

Media monitoring

Social media monitoring

Development of a crisis manual

Verena Nowotny
Managing Partner

supports companies in strategic communications, crisis communications and litigation PR. Verena Nowotny worked for the Austrian Federal Government for over ten years, including as a foreign policy spokesperson for Federal Chancellor Schüssel and as a spokesperson for Austria's non-permanent membership on the UN Security Council in New York. She worked in Shanghai In the years 2007/08, and has served as a crisis manager in numerous crisis situations, including the tsunami disaster in 2004. Verena Nowotny holds a Master's degree in Political Management from George Washington University and a Master of Legal Studies from the Vienna University of Economics and Business.

Silvio Piskernigg
Partner / Senior Consultant

advises clients in the areas of financial and crisis communication, among others. He is a versatile communications expert with international experience, particularly in the industrial and financial sectors. Before joining Gaisberg, he worked as Communications Manager for the UK and Ireland for First Data, one of the leading companies in the field of cashless payments. Prior to that, he gained experience working for various Austrian banks. Silvio Piskernigg earned a Master's degree in Business Administration from the Vienna University of Economics and Business, studying abroad in England and Italy.